Your privacy at Båsenberga Hotell
Last updated: April 2026
About your privacy
On Båsenberga Hotel AB (Org. no. 559183-3545) we protect your personal privacy.
When you share your information with us, you should feel confident in how it is used.
Here we describe in a simple way what data we collect, why we do it and what rights you have.
Who is responsible for your tasks?
Båsenberga Hotell AB is the data controller and is responsible for ensuring that your information is processed in a secure and legal manner.
If you have any questions, you are always welcome to contact us:
booking@basenberga.se
When do we collect data?
We collect information when you:
- Book a stay or an event
- Contacting us
- Sign up for our newsletter
The information usually comes directly from you.
What information is involved?
It could be, for example:
- Name
- Email address
- Phone number
- Address:
- Invoicing details
- Golf ID (when booking golf)
We only collect what is necessary to be able to give you a good experience with us.
Why do we use your data?
We use your information to:
- Manage bookings and your stay
- Communicate with you before and after your visit
- Handle payment, invoicing and accounting
- Administer golf games and activities
In short – to be able to take care of you as a guest in the best way possible.
Newsletters and inspiration via email
If you choose to subscribe to our newsletter, we will use your email address to send:
- Inspiration from life at Båsenberga
- Information about our stays and seasons
- Featured offers
You can unsubscribe at any time via a link in our mailings.
To manage our email mailings, we use external systems (e.g. RULE). These are used solely to send our mailings and process your data according to our instructions.
On what basis do we process your data?
We process your data based on:
- Agreement – when you book with us
- Legal obligation – e.g. accounting requirements
- Consent – e.g. when you sign up for newsletters
Who has access to the data?
Your information is used by authorized personnel at our company.
In some cases, they are shared with our partners, for example:
- Booking system
- Payment solutions
- Email system
This is only done when it is necessary to deliver our services.
Transfer outside the EU/EEA
We strive to process your data within the EU/EEA.
If a transfer occurs, we ensure that it occurs in accordance with applicable legislation.
How long do we store the data?
Your rights
You have the right to:
- Get information about what data we have about you
- Request correction if something is wrong
- Request deletion (to the extent possible by law)
- Object to certain processing
If you want to exercise your rights, contact us and we will help you.
How do we protect your data?
We are continuously working to protect your data through appropriate technical and organizational measures.
If the business changes
If Båsenberga Hotell AB is transferred in whole or in part, your information may be transferred in connection with this.
Complaint
If you have any questions about how we process your personal data, you are welcome to contact us. Contact Us.
You also have the right to file a complaint with the supervisory authority:
The Privacy Protection Authority (IMY)